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Support Resources

Resources & Support

Find Fiserv support resources

Merchant Agreement

Thank you for considering Fiserv for your payments needs. The Merchant Agreement is a binding agreement which is comprised of the following documents:

  • Collection Statement
  • General Terms
  • RAM Terms of Use
  • Payments Acceptance Guide

Quick Reference Guides and Manuals

  

  • Ingenico MOVE5000 Quick Reference Guide
  • Ingenico Link 2500 Quick Reference Guide
  • Batch Processing User Guide
  • Payment Gateway Developer Portal
  • Online Account Management (RAM) Merchant User Guide
  • Online Account Management (RAM) New/Existing User & Forgot Password Guide
  • Business Point New User, Forgot Password, and Service Request Guide
  • Business Point User Creation Form

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