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General Enquiries
+65 6511 8700
9am to 6pm SGT, Monday to Friday (Except Public Holidays).
Customer Support Hotline
+65 6622 1888
9am to 11pm SGT, Monday to Sunday (Including Public Holidays).
Working Hours of Office
9am to 6pm SGT, Monday to Friday (Except Public Holidays).
Merchant Operations Support
- Enquiries on account maintenance
- Enquiries on transaction reports
- Enquiries on funding issues, sale, refund, reconciliation, RAM ID creation, password reset, etc.
- Enquiries on batch processing
- Enquiries on chargebacks
Media Contact
Corporate Security/Data Privacy Hotline
+1 800 368 1000