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Money Network Presents

Financial literacy and the American worker.

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explore the report
  • Introduction
  • More Than a Paycheck
  • Employee Financial Personas
  • How to Help
  • Introduction

    This study takes a look at what American workers believe and how they behave when it comes to money management.

    3,378
    Respondents
    100%
    18+ Years Old
    100%
    are Employed in the US
    Laptop background
    Food Services Retail Health Services Manufacturing Hospitality Staffing Legal / Consulting / Tech Financial Services & Insurance Non Profit / Education Government Other 0% 5% 10% 15% 20% 25% 30% Respondent Industries
    Respondent Geography West / Pacific West / Mountain South Central Midwest South Atlantic Mid-Atlantic New England Other 0% 5% 10% 15% 20% 25%
    Respondent Age 30% 25% 20% 15% 10% 5% 0% <18 18-25 26-35 36-45 46-55 56-65 66-75
    Employment Type Hourly Other Salaried Seasonal 85% 8% 6% 2%
    Years as Employee Less than a year 1-2 years 3-5 years 6-10 years 11+ years 7% 5% 44% 28% 16%
    Participant By Gender 65% Female 35% Male
    Man holding phone

    More Than a Paycheck

    Getting paid isn’t the only thing employees look to employers for. They're looking for advice on what to do with their money.

    Not every employee feels financially literate.

    82%

    I find it difficult to make money decisions

    15%

    I'm very confident about how I manage my money

    19%

    I'm not afraid to take risks with money

    Financial literacy — what is it?

    It’s the ability to know how to manage one’s financial resources effectively for a lifetime of financial security. It includes knowing how to make informed decisions around things like

    • IconInvesting
    • IconCollege Tuition
    • IconInsurance
    • IconRetirement
    • IconTaxes
    • IconBudgeting
    • IconReal Estate

    And the lack of financial education is keeping employees up at night

    61%

    Of workers are kept up at night by concerns about having money to pay their bills

    47%

    Don't save because they are focused on paying off debt

    56%

    Want to manage their money better, but can't afford to do so after factoring in bills and debt

    In order for employers to help, they need to understand the unique points of view and financial education needs of their employees.

    Take the quiz

    6 Key Financial Personalities

    Persona image

    The Check-To-Check Cycler

    • Live paycheck to paycheck
    • Aspire for a stronger, more secure future but feel weighed down by the pressures of day-to-day expenses
    • Want to save to get ahead of the curve but find it difficult in lieu of simply getting by
    Icon Buried by bills
    Icon Can't get ahead to save
    Icon Money translates to security
    74%

    Devote their paycheck to day-to-day bills

    79%

    Want to manage money better, but can’t due to bills

    96%

    Say that money saved equals security

    Persona image

    The Eager Investor

    • Risk-takers who feel comfortable making money decisions
    • Seek the thrill of turning their money into something bigger
    • Save consistently, but also encounter difficulties when focusing on short-term vs. long-term growth
    Icon Confident Risk Takers
    Icon Saving and Investing
    Icon Active Money Managers
    2x

    More likely to explore new ways to save and invest

    72%

    Are not afraid to take risks with their money

    76%

    Are somewhat confident in their money management abilities

    Persona image

    The Always-On Money Manager

    • Laser-focused on their finances and oversee their budget as if their life depends on it
    • Planners and researchers who want access to and visibility for their money — anytime, anywhere
    • Secure in their savings and will avoid taking risks that can hinder their plan
    Icon Planners and Researchers
    Icon Crave Access
    Icon Active Money Managers
    2x

    More likely to save for specific needs

    89%

    Check their finances daily

    0%

    Are willing to take risks with their money

    Persona image

    The Auto-Pilot Saver

    • Trust the process and assume everything is good with their finances, unless told otherwise
    • Take comfort in regular, stress-free bill pay and plan a bit for their financial future
    • Have sound money decision basics covered and will avoid potentially complex or confusing financial ventures
    Icon Consistent Savers
    Icon Seek Automation and Simplicity
    Icon Avoid Active Money Management
    2.5x

    More likely to save some money each month

    58%

    Understand financial basics but are unsure of how to do more

    0%

    Invest in stocks, businesses or real estate

    Persona image

    The Live-in-the Moment Spender

    • Focus on living their best life in the short-term, regardless of the long-term cost
    • Most likely to break the bank for gifts and celebrations and see no problem with the occasional splurge
    • Lack of worry about savings and long-term planning makes them the least likely to have financial keep them up at night
    Icon Short-Term Vision
    Icon Minimal Money Management Skills
    Icon Financially Disengaged
    84%

    Prioritize living life above saving

    37%

    Don’t consider savings a priority

    1%

    Are confident in their money management abilities

    Persona image

    The Backburner

    • Avoid making money decisions, largely due to the fear of the unknown
    • Hate taking risks and feel overwhelmed by the pressures of saving and investing
    • When forced, will stick to simple and easy actions, trusting financial advisors to provide guidance above their own instinct
    Icon Risk Averse
    Icon Seek Automation and Simplicity
    Icon Avoid Active Money Management
    2x

    More likely to save some money each month

    76%

    Understand financial basics but are unsure of how to do more

    67%

    Say that money saved equals security

    How to Help

    Five key ways employers can help

    Piggy bank
    01

    Show Concern

    70% of employers feel compelled to help employees better manage their personal finances. Help new hires fully understand payroll processes, schedules and potential investment options, and continue to check in with them throughout their tenure.

    Financial Literacy and the American Worker eBook
    02

    Share the Knowledge

    Offer resources that empower employees to make smarter money decisions. Try periodic in-office trainings or seminars, print and digital materials across a range of financial topics, and solicit questions and feedback from colleagues to gauge and cater to topics of interest.

    Phone
    03

    Navigate the Pitfalls

    Help workers learn how to distinguish legitimate communications from potentially fraudulent ones. Offer reminders of basics such as how to protect account information.

    Employees who consider themselves financially illiterate are more likely to fall into traps and become susceptible to identity theft or financial fraud.

    Laptop
    04

    Simplify and Streamline

    Grow employee financial confidence by providing a single, turnkey platform that offers complete visibility into their accounts and investments. Move to consolidate money management tools and prevent the lost time, questions, and headaches that come with the use of multiple systems or applications.

    Shopping woman
    05

    Expand Payroll Options

    Use payroll cards to enable employees to feel more secure and confident with their spending. And hit a win/win/win by offering a repeatable and fast process for finance and HR teams.

    While some employers still prefer the traditional paper check, 82% of employees consider digital, flexible alternatives to be a major benefit.

    When it comes to employees

    97%

    Equate money with security

    15%

    Are confident in how they manage their money

    Money Network logo

    Let’s work together to get 100% of your employees feeling confident & secure.

    We also have financial literacy programs for your employees.

    Icon

    Help Your Business

    • Get 100% electronic pay across your organization
    • Guarantee new employees first pay with instant-issue cards
    • Reduce payroll administration and distribution costs
    • Ensure prompt disbursement and access to wages for participating employees
    • Improve payroll security and control
    • Deliver uninterrupted pay in the face of a disaster
    Icon

    Help Your Employees

    • Manage finances anytime, anywhere with the Money Network Mobile App
    • Gain easy access to wages on payday
    • Pay for virtually anything without the need for carrying cash
    • Set aside funds with the Money Network Mobile App Piggy Bank feature
    • Access cash at 40,000+ surcharge-free ATMs
    • Safely access and manage money without the risk of incurring non-sufficient funds (NSF fees)
    • Cash Money Network Checks for free at 6,000+ participating locations

    Want more info?

    Interested in offering Financial Literacy Programs to your employees?

    Download this brochure and learn more about Money Network today.

    Download Brochure Learn More
    Financial Literacy and the American Worker eBook cover
    Data cited in this publication is the result of the 2017 Consumer Insights Study conducted by First Data.
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