Social Media Guidelines

First Data encourages dialogue about its products, services, and initiatives. We welcome your thoughts and we'll do our best to reply to your comments, but we won't be able to reply to account service issues through Facebook, Twitter or LinkedIn. Please do not submit any confidential or financial information to First Data via social networks. Your messages and posts on social networks are not always private and so you should only include information that you are comfortable sharing publicly. If you have a question about your account, please call the appropriate number listed on our Contact page.

We won't respond to off-topic comments and replies. While First Data appreciates the exchange of ideas, postings should follow basic rules of decorum and common sense and should not be obscene, fraudulent, offensive or endorse or encourage criminal activity.

Facebook, Twitter and LinkedIn are not owned by, or affiliated with, First Data. Because of this, First Data cannot control how information you post on these sites is used. Please follow the Facebook, Twitter, and LinkedIn links for information on their respective privacy, security or other policies.

While First Data encourages dialogue on social networks, the fact that information is posted there does not mean that First Data agrees with or endorses the content posted by others or ensures that it is accurate or complete. Nothing on this or any Facebook, Twitter or LinkedIn page creates any agreement, endorsement, representation or contract by First Data.