Contact Support for Merchants, Financial Institutions and Government Agencies

We are committed to serving you. Our contact information below is organized by our solution/product divisions. Have a general question? Call our corporate headquarters and we’ll guide you in the right direction.

Customer Service for Merchants

• Business Track Online Portal: businesstrack.com
• First Data Global Gateway, (please have your merchant ID available) Tel: +1 888-477-3611
• First Data Global Leasing Tel: +1 877-257-2094
• First Data Payment Software Tel: +1 800-365-1998
• Prepaid Services Support Tel: +1 877-848-8970
• TeleCheck Support Tel: +1 800-TeleCheck (+1 800-835-3243)
• TransArmor Support Experts (TASE) Tel: +1 866-359-0978
• Merchant Support for Small Businesses Tel: 877-810-9315 

Customer Service for Financial Institutions

• Card Issuing, Signature Debit, Heath Care Tel: +1 800-337-1222
• Data and Analytics Support Tel: +1 800-337-1222
• Debit Card and ATM Help Desk Tel: +1 877-866-7827
• Instant Cash (existing clients) Tel: +1 800-641-0035
• STAR Help Desk Tel: +1 877-866-7827
• TeleCheck Tel: +1 800-TeleCheck (+1 800-835-3243)

Customer Service for Government Agencies

• AccessNet Custom IVR/IWR Support Tel: +1 800-747-1374
• AuthentiCare for States and Providers Support Tel: +1-800-441-4667
• FDGS (Govconnect) Application Support Tel: +1 800-747-1374 option 2
• Government PayPoint Gateway Tel: +1 877-869-0860
  PayPoint Online Portal: PayPoint Portal
• Higher Education Support Tel: +1 800-747-1374 option 2
• RemitOne Tax Application Support Tel: Banks +1 800-281-6570; States +1 800-332-4125
• State EFT Tax Application Support Tel: +1 800-281-6570
• Transit Support Tel: +1 800-747-1374 option 2
• Treasury Support Tel: +1 800-747-1374 option 2