Analytics & Reporting Solutions

Drive decision-making through data analytics.

 

Our analytics and reporting solutions help you: improve marketing effectiveness, mitigate risk, prevent and detect fraud, and increase efficiency. Evaluate data from multiple sources to drive informed decisions across the customer lifecycle—from acquisition to retention and collections.

Benefits for Financial Institutions

 

Our data analytics provide customer and marketplace insights for an in-depth understanding of your customers.

 

Transforming the First Data Offering

 

We have provided a summary of our original First Data solutions below. To learn more about exciting Analytics & Data solutions we can offer to issuers as a result of our merger with Fiserv, please visit the following:

 

Intelligent Decision Making

Turn data into action with our business intelligence solutions that provide an easy-to-use, comprehensive data analysis platform across thousands of data elements.

Digital Customer Communications

Send rich, interactive content directly to customers with our electronic document delivery and messaging system.

Electronic Reports

Manage and monitor your business activities with access to web-based reports and archives, data-mining tools, and electronic file transmission. Receive information the way you want, with multiple delivery options for high-volume reports, cardholder statements, and correspondence.

Targeted Marketing

Increase engagement and retention with relevant promotions, targeted ads, and personalized loyalty and reward programs for cardholders.

Analytics Solutions

Provide the goods and services your customers want by leveraging our analytics solutions to track industry trends.

Credit Management

Approve or reject requests for credit cards or lines of credit (LOCs), manage credit limits, and minimize fraud with detailed reports that predict shoppers' behavior.

Behavior Monitoring

Learn from robust monitoring that allows you to react to both internal and external data-backed trends; identify process issues, adjust staff, order new products, or learn from competitors' successes and mistakes.