| Steps | Screen | Notes |
|---|---|---|
| Touch [Cash Advance] | ![]() | |
| Key in amount and press Enter | ![]() | |
| Swipe, Tap, or Insert the card into the terminal | ![]() | |
| Note: Terminal may prompt if swiped: Select [Credit] | ![]() | |
| Note: If Teller enabled then terminal will prompt: Enter Teller number and press Enter | ![]() | |
| Note: Terminal may prompt: Enter PIN or leave blank and press Enter to bypass | ![]() | Note: PIN Bypass is not allowed on contactless |
| Note: If chip entry then the terminal will prompt to remove the card before it connects out to the host | ![]() | |
| The terminal will communicate out to get an approval code | ![]() | |
Select if a customer copy should print or not | ![]() | |
| Terminal should go back to the main screen on its own | ![]() | |
![]() |
| Steps | Screen | FD35 Screen |
|---|---|---|
| Touch [1 Cash Adv] | ![]() | ![]() |
| Key in amount and press Enter | ![]() | ![]() |
| Swipe, Tap, or Insert the card into the FD35 | ![]() | ![]() |
| Note: Terminal may prompt if swiped: Select [1 Credit] or [3 Debit] | ![]() | ![]() |
| Note: If Teller enabled then terminal will prompt: Enter Teller number and press Enter | ![]() | ![]() |
| Note: Terminal may prompt: Enter PIN on FD35 or leave blank and press Cancel to bypass | ![]() | Note: PIN Bypass is not allowed on contactless![]() |
| The terminal will communicate out to get an approval code | ![]() | ![]() |
Select if a customer copy should print or not | ![]() | ![]() |
| Terminal should go back to the main screen on its own | ![]() | ![]() |
![]() | ![]() |
Note: Cash Advance programming CANNOT perform refunds for security reasons. If the transaction in question is in an open batch then a Void may be performed.
If the bank insists on performing a refund please refer them to their HQ Branch or to their Merchant Services for available options.
| Steps | Screen | Notes |
|---|---|---|
| Touch [Other] | ![]() | Use this procedure to cancel a transaction in the current open batch. |
| Touch [Void] | ![]() | |
| Enter the SEQ # from the reciept and press Enter | ![]() | |
| If the correct transaction shows then touch [OK] | ![]() | Note: Tips and Servers will show on this screen as well if enabled. |
| The terminal will communicate out to get an approval | ![]() | |
Select if a customer copy should print or not | ![]() | |
| Terminal should go back to the main screen on its own | ![]() | |
![]() |
| Steps | Screen | FD35 Screen |
|---|---|---|
| Touch [3 Other] | ![]() | Use this procedure to cancel a transaction in the current open batch. |
| Touch [6 More] | ![]() | |
| Touch [1 Void] | ![]() | |
| Enter the SEQ # from the reciept and press Enter | ![]() | |
| If the correct transaction shows then touch [2 Yes] | ![]() | |
| The terminal will communicate out to get an approval | ![]() | |
Select if a customer copy should print or not | ![]() | |
| Terminal should go back to the main screen on its own | ![]() | |
![]() |
| Steps | Screen | Notes |
|---|---|---|
| Touch [Other] | ![]() | |
| Touch [Close Batch] | ![]() | |
| Terminal will connect out for Settlement and return to the main screen | ![]() | |
![]() |
| Steps | Screen | FD35 Screen |
|---|---|---|
| Touch [3 Other] | ![]() | |
| Touch [3 Close] | ![]() | |
| Terminal will connect out for Settlement and return to the main screen | ![]() | |
![]() |
Note: The Force menu is disabled by default. If the transaction type is needed then it will need to be enabled in the file's card ranges for each card type.
| Steps | Screen | Notes |
|---|---|---|
| Touch [Other] | ![]() | Caution: Only use auth codes aquired through a pre-auth or the voice auth line. Do NOT accept auth codes from the card holder. |
| Touch [More] | ![]() | |
| Touch [Force Adv] | ![]() | |
| Key in your password. | ![]() | Note: If password is unknown then you will need to contact the helpdesk. |
| Key in amount and press Enter | ![]() | |
| Swipe, Tap, or Insert the card into the terminal or type in the card number and press Enter | ![]() | |
| Note: Terminal may prompt if swiped: Select [Credit] | ![]() | |
| Note: If Teller enabled then terminal will prompt: Enter Teller number and press Enter | ![]() | |
| Type in auth code and press Enter | ![]() | |
| Note: If chip entry then the terminal will prompt to remove the card before it connects out to the host | ![]() | |
| The terminal will communicate out | ![]() | |
| Select if a customer copy should print or not Touch [No] or Touch [Yes] | ![]() | |
| Terminal should go back to the main screen on its own | ![]() | |
![]() |
Note: The Force menu is disabled by default. If the transaction type is needed then it will need to be enabled in the file's card ranges for each card type.
| Steps | Screen | FD35 Screen |
|---|---|---|
| Touch [3 Other] | ![]() | Caution: Only use auth codes aquired through a pre-auth or the voice auth line. Do NOT accept auth codes from the card holder. |
| Touch [6 More] | ![]() | |
| Touch [6 More] | ![]() | |
| Touch [2 Force Adv] | ![]() | |
| Key in your password. | ![]() | Note: If password is unknown then you will need to contact the helpdesk. |
| Key in amount and press Enter | ![]() | |
| Swipe, Tap, or Insert the card on the FD35 or type in the card number on the terminal and press Enter | ![]() | |
| Note: Terminal may prompt if swiped: Select [1 Credit] | ![]() | |
| Note: If Teller enabled then terminal will prompt: Enter Teller number and press Enter | ![]() | |
| Type in auth code and press Enter | ![]() | |
| Note: If chip entry then the terminal will prompt to remove the card before it connects out to the host | ![]() | |
| The terminal will communicate out | ![]() | |
| Select if a customer copy should print or not Touch [1 No] or Touch [3 Yes] | ![]() | |
| Terminal should go back to the main screen on its own | ![]() | |
![]() |