Steps | Screen | Notes |
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Touch [Cash Advance] | ![]() |
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Key in amount and press Enter | ![]() |
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Swipe, Tap, or Insert the card into the terminal | ![]() |
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Note: Terminal may prompt if swiped: Select [Credit] |
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Note: If Teller enabled then terminal will prompt: Enter Teller number and press Enter |
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Note: Terminal may prompt: Enter PIN or leave blank and press Enter to bypass |
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Note: PIN Bypass is not allowed on contactless |
Note: If chip entry then the terminal will prompt to remove the card before it connects out to the host | ![]() |
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The terminal will communicate out to get an approval code | ![]() |
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Select if a customer copy should print or not |
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Terminal should go back to the main screen on its own | ![]() |
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Steps | Screen | FD35 Screen |
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Touch [1 Cash Adv] | ![]() |
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Key in amount and press Enter | ![]() |
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Swipe, Tap, or Insert the card into the FD35 | ![]() |
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Note: Terminal may prompt if swiped: Select [1 Credit] or [3 Debit] |
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Note: If Teller enabled then terminal will prompt: Enter Teller number and press Enter |
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Note: Terminal may prompt: Enter PIN on FD35 or leave blank and press Cancel to bypass |
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Note: PIN Bypass is not allowed on contactless![]() |
The terminal will communicate out to get an approval code | ![]() |
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Select if a customer copy should print or not |
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Terminal should go back to the main screen on its own | ![]() |
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Note: Cash Advance programming CANNOT perform refunds for security reasons. If the transaction in question is in an open batch then a Void may be performed.
If the bank insists on performing a refund please refer them to their HQ Branch or to their Merchant Services for available options.
Steps | Screen | Notes |
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Touch [Other] | ![]() |
Use this procedure to cancel a transaction in the current open batch. |
Touch [Void] | ![]() |
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Enter the SEQ # from the reciept and press Enter | ![]() |
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If the correct transaction shows then touch [OK] | ![]() |
Note: Tips and Servers will show on this screen as well if enabled. |
The terminal will communicate out to get an approval | ![]() |
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Select if a customer copy should print or not |
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Terminal should go back to the main screen on its own | ![]() |
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Steps | Screen | FD35 Screen |
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Touch [3 Other] | ![]() |
Use this procedure to cancel a transaction in the current open batch. |
Touch [6 More] | ![]() |
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Touch [1 Void] | ![]() |
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Enter the SEQ # from the reciept and press Enter | ![]() |
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If the correct transaction shows then touch [2 Yes] | ![]() |
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The terminal will communicate out to get an approval | ![]() |
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Select if a customer copy should print or not |
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Terminal should go back to the main screen on its own | ![]() |
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Steps | Screen | Notes |
---|---|---|
Touch [Other] | ![]() |
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Touch [Close Batch] | ![]() |
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Terminal will connect out for Settlement and return to the main screen | ![]() |
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Steps | Screen | FD35 Screen |
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Touch [3 Other] | ![]() |
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Touch [3 Close] | ![]() |
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Terminal will connect out for Settlement and return to the main screen | ![]() |
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Note: The Force menu is disabled by default. If the transaction type is needed then it will need to be enabled in the file's card ranges for each card type.
Steps | Screen | Notes |
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Touch [Other] | ![]() |
Caution: Only use auth codes aquired through a pre-auth or the voice auth line. Do NOT accept auth codes from the card holder. |
Touch [More] | ![]() |
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Touch [Force Adv] | ![]() |
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Key in your password. | ![]() |
Note: If password is unknown then you will need to contact the helpdesk. |
Key in amount and press Enter | ![]() |
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Swipe, Tap, or Insert the card into the terminal or type in the card number and press Enter | ![]() |
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Note: Terminal may prompt if swiped: Select [Credit] |
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Note: If Teller enabled then terminal will prompt: Enter Teller number and press Enter |
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Type in auth code and press Enter | ![]() |
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Note: If chip entry then the terminal will prompt to remove the card before it connects out to the host | ![]() |
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The terminal will communicate out | ![]() |
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Select if a customer copy should print or not Touch [No] or Touch [Yes] |
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Terminal should go back to the main screen on its own | ![]() |
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Note: The Force menu is disabled by default. If the transaction type is needed then it will need to be enabled in the file's card ranges for each card type.
Steps | Screen | FD35 Screen |
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Touch [3 Other] | ![]() |
Caution: Only use auth codes aquired through a pre-auth or the voice auth line. Do NOT accept auth codes from the card holder. |
Touch [6 More] | ![]() |
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Touch [6 More] | ![]() |
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Touch [2 Force Adv] | ![]() |
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Key in your password. | ![]() |
Note: If password is unknown then you will need to contact the helpdesk. |
Key in amount and press Enter | ![]() |
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Swipe, Tap, or Insert the card on the FD35 or type in the card number on the terminal and press Enter | ![]() |
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Note: Terminal may prompt if swiped: Select [1 Credit] |
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Note: If Teller enabled then terminal will prompt: Enter Teller number and press Enter |
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Type in auth code and press Enter | ![]() |
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Note: If chip entry then the terminal will prompt to remove the card before it connects out to the host | ![]() |
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The terminal will communicate out | ![]() |
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Select if a customer copy should print or not Touch [1 No] or Touch [3 Yes] |
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Terminal should go back to the main screen on its own | ![]() |
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