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FD Cash Advance Transactions

Transaction Types

Steps Screen Notes
Touch [Cash Advance]  
Key in amount and press Enter  
Swipe, Tap, or Insert the card into the terminal  
Note: Terminal may prompt if swiped:

Select [Credit]		  
Note: If Teller enabled then terminal will prompt:

Enter Teller number and press Enter		  
Note: Terminal may prompt:

Enter PIN or leave blank and press Enter to bypass		 Note: PIN Bypass is not allowed on contactless
Note: If chip entry then the terminal will prompt to remove the card before it connects out to the host  
The terminal will communicate out to get an approval code  

Select if a customer copy should print or not

Touch [No]
or
Touch [Yes]

  
Terminal should go back to the main screen on its own  
   

Steps Screen FD35 Screen
Touch [1 Cash Adv]
Key in amount and press Enter
Swipe, Tap, or Insert the card into the FD35
Note: Terminal may prompt if swiped:

Select [1 Credit] or [3 Debit]
Note: If Teller enabled then terminal will prompt:

Enter Teller number and press Enter
Note: Terminal may prompt:

Enter PIN on FD35 or leave blank and press Cancel to bypass		 Note: PIN Bypass is not allowed on contactless
The terminal will communicate out to get an approval code

Select if a customer copy should print or not

Touch [1 No]
or
Touch [3 Yes]
Terminal should go back to the main screen on its own
 

 

Note: Cash Advance programming CANNOT perform refunds for security reasons. If the transaction in question is in an open batch then a Void may be performed.

If the bank insists on performing a refund please refer them to their HQ Branch or to their Merchant Services for available options.

 

Steps Screen Notes
Touch [Other] Use this procedure to cancel a transaction in the current open batch.
Touch [Void]  
Enter the SEQ # from the reciept and press Enter  
If the correct transaction shows then touch [OK] Note: Tips and Servers will show on this screen as well if enabled.
The terminal will communicate out to get an approval  

Select if a customer copy should print or not

Touch [No]
or
Touch [Yes]

  
Terminal should go back to the main screen on its own  
   

Steps Screen FD35 Screen
Touch [3 Other] Use this procedure to cancel a transaction in the current open batch.
Touch [6 More]  
Touch [1 Void]  
Enter the SEQ # from the reciept and press Enter  
If the correct transaction shows then touch [2 Yes]  
The terminal will communicate out to get an approval  

Select if a customer copy should print or not

Touch [1 No]
or
Touch [3 Yes]

  
Terminal should go back to the main screen on its own  
   

Steps Screen Notes
Touch [Other]  
Touch [Close Batch]  
Terminal will connect out for Settlement and return to the main screen  
   

Steps Screen FD35 Screen
Touch [3 Other]  
Touch [3 Close]  
Terminal will connect out for Settlement and return to the main screen  
   

 

Note: The Force menu is disabled by default. If the transaction type is needed then it will need to be enabled in the file's card ranges for each card type.

 

Steps Screen Notes
Touch [Other] Caution: Only use auth codes aquired through a pre-auth or the voice auth line. Do NOT accept auth codes from the card holder.
Touch [More]  
Touch [Force Adv]  
Key in your password. Note: If password is unknown then you will need to contact the helpdesk.
Key in amount and press Enter  
Swipe, Tap, or Insert the card into the terminal or type in the card number and press Enter  
Note: Terminal may prompt if swiped:

Select [Credit]		  
Note: If Teller enabled then terminal will prompt:

Enter Teller number and press Enter		  
Type in auth code and press Enter  
Note: If chip entry then the terminal will prompt to remove the card before it connects out to the host  
The terminal will communicate out  
Select if a customer copy should print or not

Touch [No]
or
Touch [Yes]		  
Terminal should go back to the main screen on its own  
   

 

Note: The Force menu is disabled by default. If the transaction type is needed then it will need to be enabled in the file's card ranges for each card type.

 

Steps Screen FD35 Screen
Touch [3 Other] Caution: Only use auth codes aquired through a pre-auth or the voice auth line. Do NOT accept auth codes from the card holder.
Touch [6 More]  
Touch [6 More]  
Touch [2 Force Adv]  
Key in your password. Note: If password is unknown then you will need to contact the helpdesk.
Key in amount and press Enter  
Swipe, Tap, or Insert the card on the FD35 or type in the card number on the terminal and press Enter  
Note: Terminal may prompt if swiped:

Select [1 Credit]		  
Note: If Teller enabled then terminal will prompt:

Enter Teller number and press Enter		  
Type in auth code and press Enter  
Note: If chip entry then the terminal will prompt to remove the card before it connects out to the host  
The terminal will communicate out  
Select if a customer copy should print or not

Touch [1 No]
or
Touch [3 Yes]		  
Terminal should go back to the main screen on its own