The Merchant Agreement
The Merchant Agreement provided by your Business Consultant is a binding agreement. When you sign the Merchant Agreement, you acknowledge having received, read and understood the Merchant Application Form; the Collection Statement; the General Terms; and the RAM Terms of Use for the Remote Account Management portal (if applicable) and agree to be bound by same.
Integration and User Guides
Collection Statement
Terms & Conditions
RAM Terms of Use
Managing Your Business
Merchant Point (App) Collection Statement
Payments Acceptance Guide
Merchant Guide to Chargebacks & Disputes
Chargeback Reason Codes
Authorising Credit Card Transactions
Credit Card Fraud Protection
Additional Outlet Form
Authorised Signatory Form
Payment Terminal Guides
PAX Terminal A920 User Guide
Ingenico Terminal Move 5000 Quick Reference Guide
Ingenico Terminal Move 5000 User Guide
Payment Gateway Integration Guides
Payment Gateway Integration Guides