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Agreement & Guides

Agreement & Guides

Support & Resources

  • Merchant Support
  • Agreement & Guides
  • Developer Support

The Merchant Agreement

The Merchant Agreement provided by your Business Consultant is a binding agreement. When you sign the Merchant Agreement, you acknowledge having received, read and understood the Merchant Application Form; the Collection Statement; the General Terms; and the RAM Terms of Use for the Remote Account Management portal (if applicable) and agree to be bound by same.

Integration and User Guides

Collection Statement
Download

General Terms
Download

RAM Terms of Use
Download

Managing Your Business

Payments Acceptance Guide
Download

Merchant Guide to Chargebacks & Disputes
Download

Authorising Credit Card Transactions
Download

Credit Card Fraud Protection
Download

Payment Terminal Guides

Ingenico Terminal Move 5000 Quick Reference Guide
Download

Payment Gateway Integration Guides

Payment Gateway Integration Guides  

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