Before you begin, we recommend that you:
1. Read Your Payment Acceptance Guide for the latest information about accepting cards.
2. Read your Merchant Terms and Conditions for an outline of responsibilities, transactions, equipment, fees, charges, rules and regulations and much more.
3. Balance (Settle) Your Terminal(s) Daily.
Your terminal must be balanced/settled at the end of each business day to ensure your account remains in good standing. If your point-of-sale (POS) terminal or payment solution is not settled on a regular basis, transaction authorizations may expire and that puts your funds at risk.
4. How to avoid Fraud and Chargebacks
If you need authorization/draft capture assistance, call the Authorization Centre at 1-844-264-8932. Do not try to obtain an authorization from other authorization sources
5. How to Prevent Fraud
If you ever suspect fraud of any kind, call the Authorization Centre at 1-844-264-8932 and do not accept the card if:
For Technical Support, call 1-888-263-1938 24 hours a day, 7 days a week.
For all other support, visit to our Contact page.