First Data Dispute Manager provides user-friendly tools for your needs to minimize the dispute resolution effort. Dispute Manager automates the dispute management process so you can focus on what matters most, your customers and your business.
Dispute Manager is convenient, secure and paperless. This intuitive system reduces complexity, improves efficiency and helps protect your business from loss. As a web-based solution, Dispute Manager delivers 24-7 access to information with easy to use tools to enable you to research and respond to your disputes online fast and efficiently.
All Chargebacks and Retrievals are displayed in one queue that includes an array of data elements such as due date, work type and dispute amount that can be easily sorted the way that works best for you.
Additional functionality available are printing, searching and downloading cases. You can also add notes and images to upload into your cases in a variety of formats. User Guides, Online Help Centers and Demos are all available to help you get the answers you need.
This comprehensive system provides a wealth of valuable information and frees you from time consuming manual filing systems.
To enroll, please go to Commerce Control Center.
