Skip to Contact an Expert Skip to Main Content
First Data
  • Accept Payments
    • POS Terminal Solutions
    • Online Payment Solutions
  • Resources & Support
  • Insights
  • Contact Us
    • Contact Us
    • Contact Support
中文
  • Item 1 of 4, Accept Payments
    Home Page
    • Item 1 of 2, POS Terminal Solutions
    • Item 2 of 2, Online Payment Solutions
  • Item 2 of 4, Resources & Support
  • Item 3 of 4, Insights
  • Item 4 of 4, Contact Us
    Home Page
    • Item 1 of 2, Contact Us
    • Item 2 of 2, Contact Support
中文
Support Resources

Client Support

Find Fiserv support resources

Merchant Agreement

Thank you for considering Fiserv for your payment needs. The Merchant Agreement is a binding agreement which consists of (a) the Collection Statement, (b) the General Terms, (c) the signed Merchant Application Form (if any), and (d) the RAM Terms of Use. The Payments Acceptance Guide is not part of the Merchant Agreement, but serves as a guide for merchants in complying with the Merchant Agreement.

  • Collection Statement
  • General Terms
  • RAM Terms of Use
  • Payments Acceptance Guide

Quick Reference Guides and Manuals

  

  • PAX A920 Quick Reference Guide
  • Ingenico MOVE5000 Quick Reference Guide
  • Best Practices and Security Measures: Do’s and Don’ts for Merchants
  • Batch Processing User Guide
  • Online Account Management (RAM) Merchant User Guide (English)
  • Online Account Management (RAM) Merchant User Guide (Chinese)
  • Payment Gateway Developer Portal

Online Account
Management Tool
(RAM)

Enjoy 24/7 access to daily settlements, transaction data,

settlements and report.

Login
Safer contactless checkout

Submit a Question for Support

Our support team is available to answer any of your questions.

Contact Us
Twitter facebook Linkedin

Company

  • Item 1 of 8, About
  • Item 2 of 8, Careers
  • Item 3 of 8, Investors
  • Item 4 of 8, Press
  • Item 5 of 8, Legal
  • Item 6 of 8, Privacy
  • Item 7 of 8, Sitemap
  • Item 8 of 8, Hong Kong/Change Country

Payment Solutions

  • Item 1 of 2, POS Terminal Solutions
  • Item 2 of 2, Online Payments

Connect With Us

  • Item 1 of 4, Contact Sales
  • Item 2 of 4, Contact Support
  • Item 3 of 4, Developers
  • Item 4 of 4, Financial Institutions

©2023 Fiserv, Inc. or its affiliates. All rights reserved. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay and

Touch ID are trademarks of Apple Inc. Android is a trademark of Google, Inc. EMV is a trademark owned by EMVCo LLC. www.emvco.com





Site Selector